Why is my property not visible on OTAs after publishing?

If your property doesn’t appear on OTAs after publishing, it may not have completed channel mapping, required data, or approval from the OTA.

🪜 Steps to Troubleshoot

1. Confirm the property is active:
   Go to Properties → Publish tab and check “Status = Active.”

2. Check channel connection:
   Open Sales Channels → Channel Manager → OTA and verify sync is established.

3. Ensure all mandatory data is filled:
   Missing images, descriptions, or amenities can block activation.

4. Confirm property type matches OTA category:
   For example, “Entire Apartment” vs. “Private Room.”

5. Wait for OTA validation:
   OTAs may require up to 24 hours for newly linked listings to appear.

💡 Tips

• Airbnb listings require property approval before first visibility.

• Use “Sync Logs” under Channel Manager to view sync history.