How to Create a Review?

In the Review module, users can manually add reviews for direct bookings or send an automated email to guests, allowing them to submit reviews via a secure token link.

Steps to Create a Review Manually

• Navigate to Properties > Reviews in the PMS.
• Click the + Add Review button.

• Fill in the required fields:
  • Booking (Select the completed booking the review is associated with)
  • Property (The property linked to the booking)
  • Guest (Guest’s name from the booking)
  • Guest Country
  • Rating (1-5 stars)
  • Review Text (Enter the guest’s feedback)
  • Status:
    • Published: The review will be displayed on your public booking engine listing.
    • Unpublished: The review will be stored but not visible publicly.

• Click Save to add the review.