How does Keyless integration work on mr.alfred PMS?
We will explain the step by step process of the Keyless – mr.alfred Integration, in order for the user to comprehend how the guest receives access to the smartlock.
- As soon as a confirmed booking is generated, basic booking details are sent to Keyless
- Guest user gets created in your Keyless account with a preestablished access to the smartlock for the dates of their stay along with a Booking reference to identify guest in Keyless system
- Keyless sends the Booking reference code to mr.alfred PMS, and it is stored in the guest booking under Integrations tab
- An email notification via mr.alfred will be sent to the guests requesting they download the Keyless app and sharing the Keyless booking reference code. Note: this email notification can be tailored by user to fit user requirements
- Guest will receive email with access to download the app for Apple Store and Google Play Store.
- Guest must register with the same email as in the booking
- Once registered, guest will view the smartlock available to them. Note: the key will only work starting from check in date
If it is inactive, the user can claim the key by adding the unique identifying code.
- Once the key is available, the guest just need to tap the lock circle to unlock and the door will open. Note: Bluetooth must be active in order for the app to connect to the smartlock device
Click here for more details on Keyless system and app
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