🔒 Why Use 2FA?
To enhance user account security, mr.alfred requires all users to activate Two-Factor Authentication (2FA). This extra step helps protect your PMS access from unauthorized login attempts.
🧭 How to Set Up 2FA
- Log into mr.alfred PMS using your email and password.
- You will be redirected to the Additional Security Setup screen.
- Download and open your preferred authenticator app (e.g., Google Authenticator, Microsoft Authenticator, or Authy).
- Scan the QR code displayed on screen or manually enter the setup code.
- Your app will generate a 6-digit code. Enter the code in the field provided.
- Click Verify to complete the setup.
📌 Once enabled, you will need to use the 6-digit code from your app every time you log in.
🔐 Daily Automatic Logout
All users are automatically logged out at midnight (Dubai time) for added security. You will be prompted to re-enter your 2FA code during your next login.
🚨 Suspicious Activity Alerts
If there is a login attempt from an unfamiliar device or IP address, you will receive an alert titled “Suspicious 2FA Activity!”.
If this was you, no action is needed.
If it was not you:
- Immediately reset your password.
- Contact our tech support team to help secure your account.
🤝 Need Assistance?
If you lose access to your authenticator app or face issues logging in:
- Contact support at support@mralfred.com
- Provide your account email and company name to speed up resolution
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