📌 Why Areas and Communities Matter
Areas and communities allow you to categorize properties by location within the PMS for better organization, easier reporting, and automated building communication.
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Areas → Reference neighborhoods within a given city.
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Communities → Reference the building or tower a property belongs to.
These classifications are useful for:
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Organizing properties for quick search and reporting.
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Matching OTA location data for better listing accuracy.
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Storing building contact details for automated alerts.
💡 In some countries, holiday home operators must report all guests to building security. Adding accurate building contact details here ensures the Alerts module can send this information automatically.
🛠️ Where to Create Areas and Communities
You can add new Areas and Communities in two ways:
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Directly from their submodules:
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Properties → Areas
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Properties → Communities
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From the Property Creation page:
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When creating a new property, click +NEW next to the Area or Community dropdown to add one instantly.
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🗺️ Step 1 — Creating a New Area
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Go to Properties → Areas.
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Click Add Area.
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Fill in:
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Area Name (e.g., “Downtown Dubai”).
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City → Select from the dropdown list.
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Click Save.
✅ Areas must be created before they can be assigned to Communities.
🏢 Step 2 — Creating a New Community
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Go to Properties → Communities.
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Click Add Community.
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Fill in:
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Community Name (e.g., “Marina Residences Tower 2”).
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Area → Select an existing Area from the dropdown.
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Contact Details (optional, but recommended) → Add building management or security contact information.
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Click Save.
✏️ Editing or Deleting
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Edit (pencil icon) → Update names, linked areas, or contact details.
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Delete (trash icon) → Remove only if no properties are linked.
Note: RMS column is only relevant to clients who are under a RMS subscription package.
📌 Best Practices
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Keep naming consistent with your OTA listings for easy mapping.
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Use Areas for broader neighborhood zones.
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Use Communities for specific buildings or towers.
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Always add contact details for communities where guest reporting is required.