Collecting and Tracking Payments in mr.alfred PMS

📍 Where to Track Payments

All payments are managed in the Payments tab of each booking.
Here you’ll see:

• Payment method

• Amount

• Status (Pending, Paid, Refunded)

• Transaction details

You can also add manual payments from this tab using the + Add Payment button.

🏦 Supported Payment Gateways

mr.alfred PMS supports multiple payment gateways:

• Stripe → Online booking payments + Security Deposits

• Mamopay → Online booking payments + Security Deposits

• PayPal → Online booking payments only (no deposits)

• Network International → Online booking payments only (no deposits)

👉 If your account has the Booking Engine enabled, the payment link will always redirect guests to your Booking Engine payment page, branded with your logo and company details.

💰 How Regular Payments Work

1. When a booking is created, PMS generates a payment link.

2. The guest completes payment using the configured gateway.

3. Once confirmed, the status updates to Paid.

4. If the payment fails, the guest can retry using the same link.

✏️ Manual Payments

If a guest pays outside of the PMS (cash, bank transfer, or custom), you can:

1. Go to the Payments tab.

2. Click + Add Payment.

3. Select the method and enter the amount.

4. Save — the payment will then appear in the booking record.

📊 Logs & Transparency

All payments are fully logged in the PMS with:

• Date and time

• Payment method used

• User who added or updated the payment

This ensures a complete audit trail for every transaction.

Related Articles

• Managing Security Deposits in mr.alfred PMS

• How to Add or Adjust Payment Methods

• How to Add an Expense

• Requests: What Are They and How They Work