My team isn’t receiving email(s) from MrAlfred PMS, why is this happening?
Go to the alerts module and check if your alerts are created, enabled and with the correct recipients.
Some alerts, such as alerts directed to Communities will be sent to the emails provided in the Communities page. If the recipient isn’t receiving the email, make sure that the contact is added correctly in that community and it is ENABLED.
If the issue persists, please inform your account manager to review your case.
For more information on Alerts, please view MrAlfred – Admin Module tutorial.
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