Connecting Akiles Smart Locks to mr.alfred PMS

📍 Where to Find the Integration

Akiles can be connected through the Apps module in mr.alfred PMS:

  1. Navigate to Apps → Akiles.

  2. Click Connect to Akiles.

    • You’ll be redirected to the Akiles login page.

    • Log in with your Akiles credentials to establish the connection.

 


🏠 Linking Properties

Once the Akiles account is connected, you’ll need to link properties:

  1. Go to the Properties module → Publish tab of the desired property.

  2. Under integrations, you’ll see the option to connect to Akiles.

  3. Enter the Akiles Property ID to match the PMS property with its Akiles counterpart.

📌 In Akiles, the property may appear as a device or a group, depending on how you’ve set up your Akiles account.


🔄 How It Works

  • When a booking is created in PMS, the system automatically sends a request to Akiles.

  • Akiles generates a unique magic link for the booking.

  • The link redirects the user to the Akiles mobile app, where access to the property is managed.

  • The access is valid only during the booking’s check-in and check-out times.

 


🔑 Accessing and Sharing Magic Links

There are two ways to share smartlock access with guests or staff:

  1. From the Booking Details Page

    • Navigate to the booking in PMS.

    • Open the Integrations tab.

    • Copy the Akiles magic link directly and share it with the guest or operations team.

  2. Automated Alerts

    • Use PMS Alerts to automatically send the access link to guests.

    • A dedicated token is available: [[BookingAkilesMagicLink]].

    • Add this token to your alert templates to send the magic link automatically when the booking is confirmed.

 


⚠️ Important Notes

  • Ensure the Property ID in PMS matches the correct device/group in Akiles.

  • Misconfiguration may cause the wrong guests to receive access.

  • Akiles only issues magic links, not numeric codes. Guests must use the Akiles app for entry.

  • Mr.alfred PMS facilitates the integration, but management of devices and groups in Akiles remains the responsibility of the property manager.

 


🖇️ Related Resources

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