How does the Invoice sub module work?

Overview

The Invoicing Module in Mr. Alfred allows property managers to generate and manage different types of invoices for hosts, guests, and other financial transactions. This guide outlines the different invoice types and their functionalities.


Types of Invoices in Mr. Alfred

1. Host Invoices

Host invoices are created for property owners and include a breakdown of earnings, fees, and other relevant charges.

2. Management Fee Invoices

  • Automatically generated monthly for property owners.

  • These invoices cover property management services and are configured in the Property Settings.

  • Property managers can set the management fee structure within the system.

3. Expense Recovery Invoices

  • These invoices account for expenses recorded throughout the month in the Expense Module.

  • The cost can be assigned to:

    • Hosts (property owners)

    • Property managers

    • Guests

  • Users can also manually generate an expense recovery invoice for specific amounts and dates. Note: at this time expensive recovery is only available for host invoices, pending future updates.

4. Guest Invoices

  • Automatically generated when a direct booking is made between the guest and the property manager.

  • Finance teams can review invoices in the Finance Module, while booking teams can access them directly from the booking details page.

  • If a guest needs an invoice, it can be downloaded and sent directly to them.

  • Important: To include VAT details on the invoice, the guest must provide their VAT information.

5. Channel Invoices

  • Generated when an OTA collects payments on behalf of the property manager (e.g., from Mr. Alfred Travel, Airbnb, Expedia).

  • These invoices are issued to the guest, but generated by the channel payment partner.

6. Payment Partner Invoices (Upcoming Feature)

  • This feature is still under development.

  • It will help track invoices when a payment partner collects payments on behalf of the property manager.


Additional Features

  • Attaching Documents: Users can attach related documents to invoices for better record-keeping.

  • Visibility & Access:

    • Finance teams manage invoices in the Finance Module.

    • Booking teams can review guest invoices directly in the Booking Module.

  • Automated Invoicing: Certain invoices (e.g., management fee invoices) can be set to auto-generate every month.


Need Help?

If you have any questions about the Invoicing Module, feel free to reach out to your Customer Success Agent for assistance.

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